Verify the batteries are inserted in the correct direction.
Cox cable mini box not working.
The service address and cox pin or the last four of the account holder s social security number ssn.
Batteries are low dead or inserted incorrectly.
Remote will not change channels or turn on the tv.
If you are missing channels or have upgraded or downgraded your service use the following steps to run a channel scan.
Hi shawntemple is the cable straight from the wall to the mini box or is there a splitter.
Its says there is an interruption in service.
If the box turns on or off then install new batteries in the remote and try again.
Get help and support for setting up or troubleshooting your cox advanced tv and contour tv service.
If you are using an hdmi cable to connect your mini box to your tv this message may indicate that the tv is not tuned to the proper input or source.
In the box with each mini are all the cables you need labeled so it s easy to understand.
Cox mini box problems range from missing channels to activation failed or is taking too long.
Turn on your tv.
Completing these steps will force the mini box and remote control to allow your tv to control the volume level of your service.
We can assist with solving the most frequently encountered issues including programming your remote control scheduling your contour dvr or refreshing your cable boxes or cablecards.
The user id and password for the account.
Press and hold until blinks twice then release.
If your tv does not turn off or if the mini box is not working with your tv follow these.
Your mini box remote not only controls your mini box it can also be programmed to control your tv.
Our mini box completely stopped working today.
Live tv cannot display during the channel scan.
On the cox cable receiver press the power button.
The account number and cox pin or the last four of the account holder s ssn.
Press and hold until the tv turns off then release.
0 stephaniea over 4 years ago.
By default the cox mini box automatically runs channel scans during the activation process.
The dvr in the living room still works but not the mini box in the bedroom.
Hooray for cox minibox.